NCO Financial offers the Consumer Help Unit website to help consumers that need help with their debt. Not only can the website answer many questions regarding credit bureau reporting and offer other helpful articles for consumers, but there are online bill payment options and ways to contact customer representatives that can help. For those that have collection efforts being made against them on bills that don’t belong to them or might be reported to the credit bureau in error, there are helpful hints to get the problem straightened out. NCO Financial has representatives that can help, if consumers need it.